Shipping policy

Shipping Policy

At SonikSync, we are committed to delivering your Mice, Keyboards, and Headphones with efficiency and care. This policy outlines our standard shipping practices to ensure a clear and reliable experience for all customers.

Shipping Method

We offer a single, standardized shipping option for all orders: Standard Shipping. This method is available for every product in our store and is processed through our trusted logistics partners to ensure timely delivery.

Shipping Costs

All orders are subject to a flat shipping fee. Please note that free shipping is not available for any order, regardless of the total purchase amount or product type. The exact shipping cost will be calculated and displayed at checkout before you complete your purchase.

Processing Time

Orders are typically processed within 1–2 business days after payment confirmation. During peak periods or promotional events, processing may take slightly longer. You will receive a confirmation email with tracking details once your order has been dispatched.

Delivery Time

Delivery times vary depending on your location. Standard Shipping generally takes between 5–10 business days for domestic addresses and 10–20 business days for international destinations. Please note that these are estimates and not guaranteed, as delays may occur due to customs, weather, or other unforeseen circumstances.

Tracking Your Order

Once your order is shipped, a tracking number will be provided via email to [email protected] (for inquiries) or directly in your shipping confirmation. You can use this tracking number to monitor your package’s progress through our carrier’s website.

Shipping Restrictions

We currently ship to most countries and regions. However, some remote areas or locations with limited postal services may experience longer delivery times or additional restrictions. If you have concerns about your shipping address, please contact us at [email protected] before placing your order.

Lost or Damaged Packages

SonikSync is not responsible for packages lost or damaged during transit once the carrier has confirmed delivery. If your package arrives damaged, please document the condition and contact us at [email protected] within 48 hours of receipt. We will assist you in filing a claim with the carrier.

Returns and Exchanges

For information on returning or exchanging your order, please refer to our Return Policy. Shipping costs for returns are the responsibility of the customer unless the item is defective or incorrect.

Contact Us

If you have any questions about this Shipping Policy or need assistance with your order, please reach out to our support team at [email protected]. We are here to help.